Our Staff

Shannon Greven

Shannon Greven

Regional Office Manager

I joined the Starkey HearCare team in 2014 as a Patient Services Coordinator in our Ft Oglethorpe, GA clinic. Since joining Starkey HearCare, I have had the pleasure of seeing patients and teammates lives changed due to better hearing. Because of this I have fallen in love with the hearing industry and am excited about the future of this industry and how it can change people’s lives for the better.
In 2017 I joined the Starkey HearCare leadership team as the Regional

Administrative Manager for our Alabama, Georgia and Tennessee clinics. Since then my role has changed, as I am now the Regional Manager for the Alabama, Georgia and Tennessee clinics.

My husband and I spend our free time on the soccer and softball fields watching our two girls play their favorite sports. If we aren’t on the ball fields, we are home with our 2 dogs, Merlin and Bibb and our cat, Archimedes.

Kristi Raymond, HIS

Kristi Raymond, HIS

Hearing Instrument Specialist

I have been a licensed hearing instrument specialist for 9 years. I have an Associates Degree in applied Sciences for Mental Health/Social Work/Drug and Alcohol counseling. I have always had a passion for serving others and have done so in many capacities. With an understanding of how hearing loss affects clients and their families, I have dedicated myself to educating and counseling clients to get the most out of life despite their hearing loss.

Outside of helping people with their hearing needs, I am a licensed Realtor in Alabama. I enjoy selling real estate, enjoy spending time with my husband Clark, my son Bentley and our 4 dogs, along with cooking, exercising, outdoor activities, and traveling.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

Customer Reviews

Kristi at Pattillo Balance and Hearing Center has treated me with a perfect balance of professionalism and compassion. She listens , explains , and adjusts to my concerns. I have worn two other hearing aids from other centers and she is the best.

Ch Sc, on Google

We have visited other hearing centers and none of them have been as thorough and friendly as the ladies at Pattillo. Ashley and Kristi have been so helpful and patient with my dad. Since he is blind, he needs some extra instruction and time. These ladies have gone above and...

Andrea Smith, on Google

Kristi and Ashley are wonderful. They make you feel like family AND helped my Dad be able to hear things he hasn't heard in years. We are very pleased with our experience.

Karen Brantley, on Google

Very professional and accommodating staff. Always making sure you are satisfied with their products and service. I highly recommend this company to anyone with hearing problems. Greatly improved my quality of life.

PAUL BARTON, on Google

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